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Links The LaSalle Accessibility Advisory Committee Municipal Freedom of Information & Protection of Privacy Act
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Accessible Customer Service The Accessibility Standards for Customer Service, Ontario Regulation 429/07 Most businesses and other organizations that provide goods and services to people in Ontario must meet the legal requirements of the The Accessibility Standards for Customer Service, Ontario Regulation 429/07 by the following dates: January 1, 2010 - Public sector organizations designated in the standard including the Legislative Assembly, Ontario government ministries, some boards and agencies, and broader public sector organizations including municipalities, school boards, community colleges, universities, public hospitals and public transportation organizations. January 1, 2012 - All other providers of goods or services with at least one employee in Ontario such as
private sector businesses, not-for-profit organizations and those public sector organizations that are not designated in the standard. Town of LaSalle Accessible Customer Service Policy View/download the Policy (pdf) Town of LaSalle 2010 Customer Service Accessibility Report View/download the Report (pdf) Accessible Customer Service Feedback The Town of LaSalle welcomes feedback from our residents, visitors and customers on the accessibility of our customer service. If you have questions or concerns or wish to compliment us on our accessible customer service, please let us know. The link below provides an easy to use form for this purpose that can be filled out and e-mailed to dcoyle@town.lasalle.on.ca Alternatively, you can contact us by phone at 519.969.7770 ext. 223 or send a letter to the Clerk, Town of LaSalle, 5950 Malden Rd, LaSalle, ON N9H 1S4. Accessible Customer Service Feedback Form (pdf) Links For more information about the Standard, follow the links listed below. All links point to the Ministry of Community and Social Services website. Guide to the Accessibility Standards for Customer Service, Ontario Regulation 429/07 Accessibility Standards for Customer Service: Summary of Requirements (pdf) Notice Concerning the Filing of Accessibility Reports for the Customer Service Standard Regulation
Compliance Manual: Accessibility Standards for Customer Service,
Ontario Regulation 429/07 For more information about the Standard, visit the Ministry of Community and Social Services website.
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